Quick Facts about LEAF:
- No Membership Fee
- You buy what you want, when you want.
- We appreciate payments in advance! Please have money in your account prior to ordering.
- Payments can be made via credit/debit card, checks, PayPal, or Venmo. Cash accepted only at Co-op and All Seasons Farm.
- Home Delivery - $8.50 per delivery with a $30 minimum (Delivery areas: Carbondale, Makanda, Carterville, Cobden, Herrin and Marion).
- We request 24 notice to change pick-up locations for your order. Please text Elicia at (618) 713-7653 or email at leaffoodhub@gmail.com.
FAQ:
When can I order?
The ordering period begins Friday at noon and ends Tuesday at 8:00 pm. Late orders cannot be accepted.
Where is my account balance?
Log in to your LEAF account
Select ACCOUNT ACTIVITY
Money LEAF has credited to your account will be listed as a Credit Balance
Remaining money from all deposits you have made to your LEAF account will be listed as an Un-applied Payment Balance
How do I update my LEAF password?
Log in to your LEAF account
Select ACCOUNT INFORMATION
Select CHANGE PASSWORD
Enter a new password and select UPDATE YOUR PASSWORD
What are my payment options?
Where's the link for my account login?
Click the link below or cut and paste onto your browser: https://leaf.localfoodmarketplace.com/Account/Login
When can I order?
The ordering period begins Friday at noon and ends Tuesday at 8:00 pm. Late orders cannot be accepted.
Where is my account balance?
Log in to your LEAF account
Select ACCOUNT ACTIVITY
Money LEAF has credited to your account will be listed as a Credit Balance
Remaining money from all deposits you have made to your LEAF account will be listed as an Un-applied Payment Balance
How do I update my LEAF password?
Log in to your LEAF account
Select ACCOUNT INFORMATION
Select CHANGE PASSWORD
Enter a new password and select UPDATE YOUR PASSWORD
What are my payment options?
- Add a credit or debit card to your account to be processed each Thursday morning (*When paying with a debit/credit card, there is a 4.25% fee)
- Send your payment through PayPal (when using PayPal there is a 2.9% fee +$.30/transaction) or Venmo @LEAFFoodHub (currently no fees apply)
- Mail a check to 1740 Innovation Drive Box #12 Carbondale, IL 62903
- SNAP, LINK Match or Farmer’s Market Coupons
- Cash may be received ONLY at the Coop, All Seasons Farm, or by a LEAF Farmer or Operations Manager if arrangements have been made in advance
Where's the link for my account login?
Click the link below or cut and paste onto your browser: https://leaf.localfoodmarketplace.com/Account/Login
*If you have other questions about your LEAF account, contact Elicia at (618) 713-7653 or email at leaffoodhub@gmail.com*
Terms of Service
When you create a LEAF account you agree to the following:
• As a member of LEAF, each order I place is a legally enforceable contract. If I fail to pickup my LEAF order, I am still obligated to pay for the items I order.
• If I am not available on a delivery day, I will have someone else pick up my order, as the products will need refrigeration or placed in the freezer on the day of delivery. Orders not picked up will be donated or composted.
• The pick-up locations are not responsible/liable for my order or its contents, as they are a separate entity from LEAF.
• LEAF will deliver the box on Thursday afternoon to your chosen pick-up location or to your home if I paid for delivery.
• LEAF reserves the right to substitute the member’s selection to a different farm as we have universal standards for all produce at each of our farms. Substitutions may occur.
• LEAF members will receive an email from LEAF when the market opens (Friday at noon). It is the responsibility of each member to log in during market hours and select their items before the close of the market (Tuesday at 8:00pm).
• LEAF products have been grown using sustainable practices including crop diversity, organic soil improvements, and crop rotation. Our goal is to provide the highest quality produce and items. Our growers and makers are required, according to LEAF bylaws, to offer market-grade products. The customer understands our farmers do not use pesticides or herbicides and the fruits and vegetables may have minimal insect damage.
• By investing in a LEAF membership, I will share the rewards and the risks of the growing season along with the other members and the growers.
When you create a LEAF account you agree to the following:
• As a member of LEAF, each order I place is a legally enforceable contract. If I fail to pickup my LEAF order, I am still obligated to pay for the items I order.
• If I am not available on a delivery day, I will have someone else pick up my order, as the products will need refrigeration or placed in the freezer on the day of delivery. Orders not picked up will be donated or composted.
• The pick-up locations are not responsible/liable for my order or its contents, as they are a separate entity from LEAF.
• LEAF will deliver the box on Thursday afternoon to your chosen pick-up location or to your home if I paid for delivery.
• LEAF reserves the right to substitute the member’s selection to a different farm as we have universal standards for all produce at each of our farms. Substitutions may occur.
• LEAF members will receive an email from LEAF when the market opens (Friday at noon). It is the responsibility of each member to log in during market hours and select their items before the close of the market (Tuesday at 8:00pm).
• LEAF products have been grown using sustainable practices including crop diversity, organic soil improvements, and crop rotation. Our goal is to provide the highest quality produce and items. Our growers and makers are required, according to LEAF bylaws, to offer market-grade products. The customer understands our farmers do not use pesticides or herbicides and the fruits and vegetables may have minimal insect damage.
• By investing in a LEAF membership, I will share the rewards and the risks of the growing season along with the other members and the growers.
